Backup Policy

Wintercorn backup all sites on different schedules depending upon service package and server type. This article sets out our backup and restoration policy. Managed Clients All Managed Client sites are backed up at least every six hours every day to an offsite location independent of both Wintercorn and our hosting infrastructure.  Backups occur either from […]

Support Policies

In order to help us help you we’ve listed a few helpful tips to ensure you get the support you need promptly. 1. Browser compatibility Are you still on IE11 and below? We only support modern, up-to-date browsers like Chrome, Firefox, Safari etc. We do not support any version of Internet Explorer. 2. Inadequate information […]