Wintercorn Consulting Limited reserve the right to decline its services to companies whose business is on, adjacent or related to this list. This is not an exhaustive list and we will add to it as and when required.
For our Managed Hosting clients we handle core updates for Joomla! and WordPress along with extension and plugin updates. This article sets out our policy regarding updates and how we handle them. Core Updates We update our internal dev sites first and check for any issues. If the update is fine then we then roll […]
Wintercorn backup all sites on different schedules depending upon service package and server type. This article sets out our backup and restoration policy. Managed Clients All Managed Client sites are backed up at least every six hours every day to an offsite location independent of both Wintercorn and our hosting infrastructure. Backups occur either from […]
In order to help us help you we’ve listed a few helpful tips to ensure you get the support you need promptly. 1. Browser compatibility Are you still on IE11 and below? We only support modern, up-to-date browsers like Chrome, Firefox, Safari etc. We do not support any version of Internet Explorer. 2. Inadequate information […]